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Online Ordering
An option to submit orders via cerilliant.com is available to customers with an
established account and a cerilliant.com login.
Current customers with a login, login now
Current customers needing a login, request
a login
Not yet a customer? Request an account
Please Direct Orders To:
Cerilliant Corporation
Attn: Customer Service
811 Paloma Drive, Ste A
Round Rock, Texas 78665 USA
Telephone: (800) 848-7837 U.S. and Canada (512) 238-9974 International
Fax: (800) 654-1458 U.S. and Canada (512) 238-9129 International
email: custcare-rrk@milliporesigma.com
General Products, Including DEA Exempt Preparations (Most Cerilliant DEA exempt substances
are also exempt in Canada)
When placing an order, please include: (1) the catalog number, (2) the name of the
product, and (3) the number of units. The terms and conditions of this "Ordering
Instructions and Conditions of Sale" shall become a part of your purchase order
and, unless otherwise agreed in writing, any inconsistent terms/conditions in your
purchase order shall be null and void. All orders must be authorized with a purchase
order form by mail, fax, or electronic mail or a purchase order number by telephone.
Written confirmation for telephone orders is not required unless the order exceeds
$500.00 (USD) or the order is for Custom Services. Confirming documentation must
be clearly marked as "confirming" to avoid duplication. Cerilliant cannot assume
responsibility for duplication as a result of improperly marked confirming orders,
and these goods are nonreturnable.
Controlled Substances
In addition to the information required for general products and DEA exempt preparations,
written confirmation in the form of a formal purchase order is required before shipment
of controlled substances. For Domestic orders of Schedules I and II controlled substances,
a properly completed DEA Form 222 must be submitted. The purchase order should include
your Drug Enforcement Administration (DEA) Controlled Substances Registration Certificate
number and, if applicable, your state controlled drug registration number. Additionally,
a copy of your current DEA Form 223, Controlled Substances Registration Certificate,
must be on file at Cerilliant for purchases of any controlled substance(Schedules
I through V). Sample DEA forms
International Orders: Controlled Substances
Along with your formal purchase order please provide a signed statement that Cerilliant
Corporation products containing controlled substances will not be re-exported. The
appropriate controlled drug import document(s) required by your government must
be provided. Please note that DEA exempt preparations may be regulated as controlled
substances in your country. Shipping and handling charges are prepaid and added
to your invoice. Cerilliant reserves the right to require prepayment for export
shipments.
Limited Warranty and Limitation of Liability
Each Cerilliant product is warranted to meet the specifications set forth on its
label and in the Certificate of Analysis (COA), as of the time of shipment from
Cerilliant. THIS IS THE EXCLUSIVE STATEMENT OF WARRANTY, AND THERE ARE NO OTHER
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION PROVIDED ABOVE. Any change or modification
to a Cerilliant product subsequent to shipment from Cerilliant Corporation, or any
failure by the purchaser and/or user to use and/or store any Cerilliant product
not in accordance with the prescribed usage and storage instructions may adversely
affect its stated specifications and shall serve to nullify the warranty. Due to
the inherent uncertainty and, in general, lack of experimental data, the long-term
stability of custom formulations or custom synthetic compounds cannot be guaranteed.
CERILLIANT DOES NOT WARRANTY ANY REFERENCE STANDARDS PRODUCTS THAT ARE RESOLD THROUGH
AN UNAUTHORIZED DISTRIBUTOR.
EXCEPT AS SPECIFICALLY PROVIDED HEREIN, CERILLIANT MAKES NO OTHER REPRESENTATIONS
OR WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED CONDITIONS
OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
SHALL CERILLIANT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, COLLATERAL, OR
CONSEQUENTIAL DAMAGES RELATING TO THE PURCHASE AND SUBSEQUENT POSSESSION, HANDLING
AND USE OF A CERILLIANT PRODUCT. THE MAXIMUM LIABILITY WHICH CERILLIANT MAY INCUR
UNDER THIS WARRANTY CLAUSE SHALL BE EQUAL TO THE PURCHASE PRICE PAID TO CERILLIANT
FOR THE SPECIFIC PRODUCT FOR WHICH A WARRANTY CLAIM IS MADE BY THE PURCHASER.
All warranty claims shall be made by the purchaser in writing within sixty (60)
days from the date of delivery. Failure to make the claim within the sixty (60)
day period shall constitute a waiver by the purchaser of any right to make that
specific warranty claim
Methods of Shipment
Due to the sensitive nature of many of the products offered, a high degree of security
and traceability in the shipping process is necessary. With the added advantage
of minimizing transit time, Cerilliant products are shipped whenever possible by
Federal Express, with shipping charges prepaid and added to the invoice. Next Day
and Second Day delivery options are available. Certain products require Next Day
delivery. We assume no responsibility for shipments by other carriers designated
by the customer.
Pricing, Terms, and Payments
The prices and product specifications in the Cerilliant catalog are subject to change
without notice. An administrative handling fees and/or special packaging fees may
apply to orders with special requirements. Net payment is required within thirty
(30) days from the date of invoice unless otherwise stated. All orders are FOB Round
Rock. Cerilliant reserves the right to require prepayment for export shipments or
to deny credit to any person. All payments must be in U.S. dollars.
Return of Materials
Cerilliant Corporation analytical reference standards are not returnable with the
exception of defective goods or shipments made in error by Cerilliant Corporation.
We cannot accept returns without prior authorization.
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